Right of withdrawal

Product sales via the Internet are governed by articles from 45 to 67 delD Decree 206/2005 (consumers ' code). This legislation provides for delconsumatore the right to withdraw from the contract, or from propostecontrattuali, guaranteeing the right to return the prodottoacquistato and the reimbursement of expenditure incurred.

The client is liable for any diminished value of the goods risultanteda other than manipulation required to establish the nature, characteristics and functioning of the goods, namely:

  • in the absence of the original packaging;
  • in the absence of integral elements of the product (accessories, cables, manuals, etc.);

The right of withdrawal is reserved exclusively for consumers (personefisiche who buy goods for their own purposes, commercial or entrepreneurial attivitàprofessionale), then can not essereesercitato by legal persons and natural persons who agisconoper purposes related to their professional activity. The costs of returning the product are charged to the customer.

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How and when to exercise the right of withdrawal

The client shall have a period of 14 (fourteen) days to withdraw. The withdrawal period ends after 14 (fourteen) days following receipt of the goods.

Within this period the client must communicate to Miki & Night snc will to contract recederedal in the following ways:

  • By sending a registered letter with acknowledgment of receipt to the following address:

Miki & Night snc
Via Fusco, 75
55047 Seravezza LU

Entro5 (five) working days from the receipt of communication direcesso, Miki & Night snc, will send to the client, the indirizzomail specified in the order or request to withdraw, return autorizzazioneal. Within 14 (fourteen) days from ricevimentodel return authorization number (RMA), the customer will, apropria expense, to send to the following address:

Miki & Night snc
Via Fusco, 75
55047 Seravezza LU

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  • The product must be shipped in a box, suitable for a shipment.
  • the product must be accurately packed to avoid damage during transport.
  • It is recommended to provide shipping insurance coverage.
  • the product must be returned in its original packaging including all accessories supplied.
  • Plastics containing accessories and cables must be undamaged and no ears.
  • The customer is obliged to look after shipping costs and legal liability of the product during shipment.

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In case of loss, theft, or other type of accident, Miki & Night snc shall not be held responsible but daràcomunicazione what happened to the customer (within five giornilavorativi upon receipt of the product in its stores), perconsentire the customer to immediately lodge a complaint against delcorriere of his choice and to obtain reimbursement (if provided by the customer).


The term considerarispettato if the customer is responsible for shipping the product before the expiration of the period of 14 (fourteen) days from suoricevimento.

Manner of and timing for refund to the customer of the cost of the product

Under article 56 of the d.Lgs. 206/05, Miki & Sere sncprovvederà refund of all payments within 14 (fourteen) days from the date on which it became aware of the exercise withdrawal operate as follows:

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  • reversal of the transaction with the credit card (rebill time depend on the provider)
  • Bank transfer
  • For purchases made through PayPal the refund will be done through a crediting the customer's account.

Il Cliente è tutelato dalla legislazione italiana in merito alla Informativa sulla Privacy (D.lgs. 196/2003).